From: J.P. Ryan
Date: September 4th, 2006
From: Commander, Navy Explosive
Ordnance Disposal Company
To: Force Protection Industries
1. With great pleasure, we would like to take this opportunity to thank you and your employees for their outstanding technical support and superb customer service to EODMU THREE Navy EOD Company from March 2006 to September 2006. As the Force Protection Industries Field Service Representative, your facility performed major structural repairs, safety bulletin upgrades and routine maintenance checks on five Joint EOD Rapid Response Vehicles (JERRV) assigned to our company. By doing so, your combined efforts ensured all of our vehicles were 100% mission ready.
2. On two separate occasions, our JERRVs sustained substantial structural damage after striking Victim Operated IEDs. In both instances, your hard-charging service center expeditiously repaired both JERRVs in less than one week. No easy task!
3. Please convey our sincere gratitude to all of your employees for their tireless efforts and top-notch customer service. Well done!
J.P. Ryan